pawaPay incident

Performance degradation affecting Zambia Airtel services

Resolved after 1 hour 48 minutes, affecting Airtel :: Web Deposit, on July 23, 2026.

monitoring Jul 23, 2026, 11:02 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jul 23, 2026, 10:19 AM UTC
Resolved
Jul 23, 2026, 12:08 PM UTC
Duration
1h 48m
Detected by Pingoru
Jul 23, 2026, 10:19 AM UTC

Affected components

Airtel :: Web Deposit

Update timeline

  1. investigating Jul 23, 2026, 10:19 AM UTC

    We are experiencing an outage of the Zambia Airtel services. We are investigating the issue.

  2. investigating Jul 23, 2026, 10:30 AM UTC

    This is a quick update to announce that we are still experiencing degraded performance in the Zambia Airtel services. We are investigating the issue.

  3. monitoring Jul 23, 2026, 11:02 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jul 23, 2026, 12:08 PM UTC

    This incident has been resolved.

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