pawaPay incident

Performance degradation affecting Tanzania Yas services

Major Resolved View vendor source →

pawaPay experienced a major incident on July 20, 2026 affecting Yas :: Web Deposit and Yas :: USSD Deposit and 1 more component, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 11:18 PM UTC
Resolved
Jul 21, 2026, 02:59 AM UTC
Duration
3h 41m
Detected by Pingoru
Jul 20, 2026, 11:18 PM UTC

Affected components

Yas :: Web DepositYas :: USSD DepositYas :: Payout

Update timeline

  1. investigating Jul 20, 2026, 11:18 PM UTC

    We are experiencing degraded performance in the Tanzania Yas services. We are investigating the issue.

  2. investigating Jul 20, 2026, 11:49 PM UTC

    We are experiencing an outage in the Tanzania Yas services. We are investigating the issue.

  3. monitoring Jul 21, 2026, 12:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2026, 02:59 AM UTC

    The incident has been resolved. We apologise for the inconvenience.