pawaPay incident

Performance degradation affecting Zambia Airtel services

Major Vendor's status page →

Resolved after 2 hours 28 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on July 20, 2026.

monitoring Jul 20, 2026, 04:38 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jul 20, 2026, 03:34 AM UTC
Resolved
Jul 20, 2026, 06:02 AM UTC
Duration
2h 28m
Detected by Pingoru
Jul 20, 2026, 03:34 AM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating Jul 20, 2026, 03:34 AM UTC

    We are experiencing an outage of the Zambia Airtel services. We are investigating the issue.

  2. monitoring Jul 20, 2026, 04:38 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 20, 2026, 06:02 AM UTC

    This incident has been resolved.

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