pawaPay incident

Performance degradation affecting Mozambique Movitel services

Resolved after 7 hours 42 minutes, affecting Movitel :: Web Deposit and Movitel :: Payout, on July 20, 2026.

monitoring Jul 20, 2026, 06:31 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jul 20, 2026, 01:31 AM UTC
Resolved
Jul 20, 2026, 09:13 AM UTC
Duration
7h 42m
Detected by Pingoru
Jul 20, 2026, 01:31 AM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. investigating Jul 20, 2026, 01:31 AM UTC

    We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.

  2. monitoring Jul 20, 2026, 06:31 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 20, 2026, 09:13 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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