pawaPay incident

Performance degradation affecting Nigeria Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 20, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 12:00 AM UTC
Resolved
Jul 20, 2026, 06:03 AM UTC
Duration
6h 3m
Detected by Pingoru
Jul 20, 2026, 12:00 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jul 20, 2026, 12:00 AM UTC

    We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

  2. monitoring Jul 20, 2026, 03:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2026, 06:03 AM UTC

    This incident has been resolved.