pawaPay incident

Performance degradation affecting Zambia MTN services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on July 18, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 07:48 PM UTC
Resolved
Jul 18, 2026, 08:09 PM UTC
Duration
21m
Detected by Pingoru
Jul 18, 2026, 07:48 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Jul 18, 2026, 07:48 PM UTC

    We are experiencing degraded performance in the Zambia MTN services. We are investigating the issue.

  2. resolved Jul 18, 2026, 08:09 PM UTC

    This incident has been resolved.