pawaPay incident

Performance degradation affecting MTN OpenAPI services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on July 18, 2026 affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more component, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 09:02 AM UTC
Resolved
Jul 18, 2026, 03:38 PM UTC
Duration
6h 35m
Detected by Pingoru
Jul 18, 2026, 09:02 AM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Payout

Update timeline

  1. identified Jul 18, 2026, 09:02 AM UTC

    We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

  2. monitoring Jul 18, 2026, 10:48 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 18, 2026, 03:38 PM UTC

    The incident has been resolved. We apologise for the inconvenience.