pawaPay incident

Performance degradation affecting Nigeria Airtel services

Resolved after 8 hours 49 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on July 17, 2026.

monitoring Jul 18, 2026, 04:25 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jul 17, 2026, 10:23 PM UTC
Resolved
Jul 18, 2026, 07:12 AM UTC
Duration
8h 49m
Detected by Pingoru
Jul 17, 2026, 10:23 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jul 17, 2026, 10:23 PM UTC

    We are experiencing degraded performance in the Nigeria Airtel services. We are investigating the issue.

  2. identified Jul 17, 2026, 11:39 PM UTC

    Airtel Nigeria is facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.

  3. identified Jul 17, 2026, 11:49 PM UTC

    Airtel Nigeria is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.

  4. monitoring Jul 18, 2026, 04:25 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Jul 18, 2026, 07:12 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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