pawaPay incident
Performance degradation affecting Zambia Zamtel services
Critical Vendor's status page →
Resolved after 4 hours 2 minutes, affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more, on July 16, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit
Update timeline
- investigating Jul 16, 2026, 09:44 PM UTC
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
- investigating Jul 16, 2026, 09:50 PM UTC
We are continuing to investigate this issue.
- investigating Jul 16, 2026, 09:51 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 16, 2026, 11:34 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jul 17, 2026, 01:47 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Your product runs on more than pawaPay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services