pawaPay incident

Performance degradation affecting Malawi Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 15, 2026 affecting Airtel :: Web Deposit, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 10:49 AM UTC
Resolved
Jul 15, 2026, 01:51 PM UTC
Duration
3h 2m
Detected by Pingoru
Jul 15, 2026, 10:49 AM UTC

Affected components

Airtel :: Web Deposit

Update timeline

  1. investigating Jul 15, 2026, 10:49 AM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Jul 15, 2026, 11:25 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 15, 2026, 01:51 PM UTC

    The incident has been resolved. We apologise for the inconvenience.