pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on July 14, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 09:47 PM UTC
Resolved
Jul 15, 2026, 01:35 AM UTC
Duration
3h 47m
Detected by Pingoru
Jul 14, 2026, 09:47 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Jul 14, 2026, 09:47 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring Jul 14, 2026, 11:50 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 15, 2026, 01:35 AM UTC

    The incident has been resolved. We apologise for the inconvenience.