pawaPay incident

Performance degradation affecting Ghana Telecel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 11, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 10h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2026, 09:35 PM UTC
Resolved
Jul 12, 2026, 08:19 AM UTC
Duration
10h 44m
Detected by Pingoru
Jul 11, 2026, 09:35 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Jul 11, 2026, 09:35 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Jul 12, 2026, 07:25 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 12, 2026, 08:19 AM UTC

    The incident has been resolved. We apologise for the inconvenience.