pawaPay incident

Performance degradation affecting Mozambique Vodacom services

Resolved after 3 hours 14 minutes, affecting Vodacom :: Web Deposit, on October 24, 2026.

monitoring Oct 24, 2026, 11:08 AM UTC

A fix has been deployed by Mozambique Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 24, 2026, 08:46 AM UTC
Resolved
Oct 24, 2026, 12:01 PM UTC
Duration
3h 14m
Detected by Pingoru
Oct 24, 2026, 08:46 AM UTC

Affected components

Vodacom :: Web Deposit

Update timeline

  1. investigating Oct 24, 2026, 08:46 AM UTC

    We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.

  2. investigating Oct 24, 2026, 10:04 AM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Mozambique Vodacom deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Oct 24, 2026, 11:08 AM UTC

    A fix has been deployed by Mozambique Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Oct 24, 2026, 12:01 PM UTC

    The incident has been resolved.

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