pawaPay incident
Performance degradation affecting Kenya Mpesa services
Minor Vendor's status page →
Resolved after 1 hour 15 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on July 11, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Update timeline
- identified Jul 11, 2026, 07:47 AM UTC
We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
- monitoring Jul 11, 2026, 08:55 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jul 11, 2026, 09:03 AM UTC
This incident has been resolved.
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