pawaPay incident

Performance degradation affecting Zambia MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 8, 2026 affecting MTN :: Web Deposit, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 11:49 PM UTC
Resolved
Jul 09, 2026, 01:36 AM UTC
Duration
1h 46m
Detected by Pingoru
Jul 08, 2026, 11:49 PM UTC

Affected components

MTN :: Web Deposit

Update timeline

  1. investigating Jul 08, 2026, 11:49 PM UTC

    We are experiencing an outage of the Zambia MTN services. We are investigating the issue.

  2. monitoring Jul 09, 2026, 12:42 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 09, 2026, 01:36 AM UTC

    The incident has been resolved. We apologise for the inconvenience.