pawaPay incident

Performance degradation affecting DRC Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 8, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 04:12 PM UTC
Resolved
Jul 08, 2026, 09:02 PM UTC
Duration
4h 50m
Detected by Pingoru
Jul 08, 2026, 04:12 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Jul 08, 2026, 04:12 PM UTC

    We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

  2. monitoring Jul 08, 2026, 05:25 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 08, 2026, 09:02 PM UTC

    The incident has been resolved. We apologise for the inconvenience.