pawaPay incident

Performance degradation affecting DRC Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 8, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 02:57 AM UTC
Resolved
Jul 08, 2026, 04:33 AM UTC
Duration
1h 35m
Detected by Pingoru
Jul 08, 2026, 02:57 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified Jul 08, 2026, 02:57 AM UTC

    We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Jul 08, 2026, 04:12 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 08, 2026, 04:33 AM UTC

    The incident has been resolved. We apologise for the inconvenience.