pawaPay incident
Performance degradation affecting Zambia Airtel services
Major Vendor's status page →
Resolved after 4 hours 7 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on July 1, 2026.
A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout
Update timeline
- identified Jul 01, 2026, 10:52 PM UTC
We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
- monitoring Jul 02, 2026, 02:38 AM UTC
A fix has been deployed by Zambia Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jul 02, 2026, 02:59 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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