pawaPay incident

Performance degradation affecting Uganda Airtel services

Major Vendor's status page →

Resolved after 4 hours 41 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on April 26, 2026.

identified Apr 26, 2026, 10:32 AM UTC

We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.

Started
Apr 26, 2026, 10:32 AM UTC
Resolved
Apr 26, 2026, 03:14 PM UTC
Duration
4h 41m
Detected by Pingoru
Apr 26, 2026, 10:32 AM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. identified Apr 26, 2026, 10:32 AM UTC

    We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.

  2. resolved Apr 26, 2026, 03:14 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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