pawaPay incident

Performance degradation affecting Cameroon Orange services

Resolved after 2 hours 10 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on July 1, 2026.

monitoring Jul 01, 2026, 03:09 AM UTC

A fix has been deployed by Cameroon [MTN/Orange]. We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jul 01, 2026, 01:13 AM UTC
Resolved
Jul 01, 2026, 03:24 AM UTC
Duration
2h 10m
Detected by Pingoru
Jul 01, 2026, 01:13 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Jul 01, 2026, 01:13 AM UTC

    We are experiencing degraded performance in the Cameroon Orange services. We are investigating the issue.

  2. monitoring Jul 01, 2026, 03:09 AM UTC

    A fix has been deployed by Cameroon [MTN/Orange]. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 01, 2026, 03:24 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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