pawaPay incident

Performance degradation affecting Nigeria Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on June 29, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 10h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 08:10 PM UTC
Resolved
Jun 30, 2026, 06:12 AM UTC
Duration
10h 2m
Detected by Pingoru
Jun 29, 2026, 08:10 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jun 29, 2026, 08:10 PM UTC

    We are experiencing degraded performance in the Nigeria Airtel services. We are investigating the issue.

  2. identified Jun 30, 2026, 02:42 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Airtel deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring Jun 30, 2026, 03:58 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jun 30, 2026, 06:12 AM UTC

    The incident has been resolved. We apologise for the inconvenience.