pawaPay incident
Performance degradation affecting Cameroon Orange services
Resolved after 14 hours 10 minutes, affecting Orange :: Web Deposit and Orange :: Payout, on June 27, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Jun 27, 2026, 01:15 PM UTC
We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
- identified Jun 27, 2026, 06:15 PM UTC
This is a quick update to inform you that we are still experiencing an outage in our Orange Cameroon deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Jun 28, 2026, 02:45 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 28, 2026, 03:26 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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