pawaPay incident

Performance degradation affecting Malawi Airtel services

Resolved after 3 hours 9 minutes, affecting Airtel :: Web Deposit and Airtel :: Payout, on June 27, 2026.

monitoring Jun 27, 2026, 05:29 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jun 27, 2026, 03:03 AM UTC
Resolved
Jun 27, 2026, 06:13 AM UTC
Duration
3h 9m
Detected by Pingoru
Jun 27, 2026, 03:03 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Jun 27, 2026, 03:03 AM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. investigating Jun 27, 2026, 03:11 AM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  3. monitoring Jun 27, 2026, 05:29 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved Jun 27, 2026, 06:13 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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