pawaPay incident

Performance degradation affecting Tanzania Yas services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on June 10, 2026 affecting Yas :: Web Deposit and Yas :: USSD Deposit and 1 more component, lasting 5d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 09:42 PM UTC
Resolved
Jun 16, 2026, 03:04 PM UTC
Duration
5d 17h
Detected by Pingoru
Jun 10, 2026, 09:42 PM UTC

Affected components

Yas :: Web DepositYas :: USSD DepositYas :: Payout

Update timeline

  1. identified Jun 10, 2026, 09:42 PM UTC

    We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.

  2. identified Jun 13, 2026, 07:01 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. identified Jun 13, 2026, 11:20 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. identified Jun 14, 2026, 12:48 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  5. identified Jun 14, 2026, 09:01 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  6. identified Jun 15, 2026, 08:10 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  7. monitoring Jun 16, 2026, 11:06 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  8. monitoring Jun 16, 2026, 12:14 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  9. monitoring Jun 16, 2026, 02:03 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  10. resolved Jun 16, 2026, 03:04 PM UTC

    The incident has been resolved. We apologise for the inconvenience.