pawaPay incident
Performance degradation affecting Tanzania Yas services
Resolved after 5 days 17 hours, affecting Yas :: Web Deposit and Yas :: USSD Deposit and 1 more, on June 10, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Jun 10, 2026, 09:42 PM UTC
We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.
- identified Jun 13, 2026, 07:01 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Jun 13, 2026, 11:20 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Jun 14, 2026, 12:48 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Jun 14, 2026, 09:01 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Jun 15, 2026, 08:10 AM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Jun 16, 2026, 11:06 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Jun 16, 2026, 12:14 PM UTC
This is a quick update to inform you that we are still experiencing degraded performance in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Jun 16, 2026, 02:03 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 16, 2026, 03:04 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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