pawaPay incident

Performance degradation affecting Ghana Telecel services

Major Resolved View vendor source →

pawaPay experienced a major incident on June 9, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 09:35 PM UTC
Resolved
Jun 10, 2026, 03:03 AM UTC
Duration
5h 28m
Detected by Pingoru
Jun 09, 2026, 09:35 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Jun 09, 2026, 09:35 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Jun 10, 2026, 12:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 03:03 AM UTC

    The incident has been resolved. We apologise for the inconvenience.