pawaPay incident

Performance degradation affecting Uganda Airtel services

Resolved after 1 hour 31 minutes, affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more, on June 4, 2026.

investigating Jun 04, 2026, 02:59 AM UTC

We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.

Started
Jun 04, 2026, 02:59 AM UTC
Resolved
Jun 04, 2026, 04:31 AM UTC
Duration
1h 31m
Detected by Pingoru
Jun 04, 2026, 02:59 AM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating Jun 04, 2026, 02:59 AM UTC

    We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.

  2. resolved Jun 04, 2026, 04:31 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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