pawaPay incident

Performance degradation affecting Mozambique Movitel services

Resolved after 5 hours 55 minutes, affecting Movitel :: Web Deposit and Movitel :: Payout, on June 1, 2026.

monitoring Jun 01, 2026, 01:02 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Jun 01, 2026, 09:13 AM UTC
Resolved
Jun 01, 2026, 03:09 PM UTC
Duration
5h 55m
Detected by Pingoru
Jun 01, 2026, 09:13 AM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. identified Jun 01, 2026, 09:13 AM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 01, 2026, 01:02 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 01, 2026, 03:09 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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