pawaPay incident

Performance degradation affecting Cameroon MTN services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 30, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 16h 47m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2026, 12:12 PM UTC
Resolved
May 31, 2026, 05:00 AM UTC
Duration
16h 47m
Detected by Pingoru
May 30, 2026, 12:12 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating May 30, 2026, 12:12 PM UTC

    We are experiencing degraded performance in the Cameroon MTN services. We are investigating the issue.

  2. identified May 30, 2026, 08:24 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in our Cameroon MTN deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring May 31, 2026, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 31, 2026, 05:00 AM UTC

    This incident has been resolved.