pawaPay incident

Performance degradation affecting Zambia Zamtel services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting NFS :: Zamtel :: Payout and Zamtel :: Web Deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 10:06 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
May 26, 2026, 10:06 PM UTC

Affected components

NFS :: Zamtel :: PayoutZamtel :: Web DepositZamtel :: PayoutZamtel :: USSD Deposit

Update timeline

  1. identified May 26, 2026, 10:06 PM UTC

    We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.