pawaPay incident

Performance degradation affecting Cameroon MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 24, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 11:07 PM UTC
Resolved
May 25, 2026, 03:01 AM UTC
Duration
3h 53m
Detected by Pingoru
May 24, 2026, 11:07 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating May 24, 2026, 11:07 PM UTC

    We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.

  2. monitoring May 24, 2026, 11:54 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified May 25, 2026, 02:08 AM UTC

    We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.

  4. monitoring May 25, 2026, 02:34 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved May 25, 2026, 03:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.