pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Major Resolved View vendor source →

pawaPay experienced a major incident on May 22, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 05:02 PM UTC
Resolved
May 22, 2026, 09:08 PM UTC
Duration
4h 6m
Detected by Pingoru
May 22, 2026, 05:02 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. identified May 22, 2026, 05:02 PM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. identified May 22, 2026, 07:06 PM UTC

    This is a quick update to inform you that we are still experiencing an outages in our Tanzania Vodacom deposit payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. monitoring May 22, 2026, 08:10 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  4. resolved May 22, 2026, 09:08 PM UTC

    The incident has been resolved. We apologise for the inconvenience.