pawaPay incident

Performance degradation affecting Cameroon Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 22, 2026 affecting Orange :: Web Deposit and Orange :: Payout and 1 more component, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 08:05 AM UTC
Resolved
May 24, 2026, 12:00 AM UTC
Duration
1d 15h
Detected by Pingoru
May 22, 2026, 08:05 AM UTC

Affected components

Orange :: Web DepositOrange :: PayoutOrange :: Betting :: Payout

Update timeline

  1. investigating May 22, 2026, 08:05 AM UTC

    We are experiencing an outage in the Cameroon Orange services. We are investigating the issue.

  2. identified May 22, 2026, 03:22 PM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Orange Cameroon payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  3. identified May 22, 2026, 06:30 PM UTC

    This is a quick update to inform you that we are now experiencing an outage in our Orange Cameroon payout and deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  4. identified May 22, 2026, 06:39 PM UTC

    This is a quick update to inform you that we are now experiencing an outages in our Orange Cameroon payout and deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  5. monitoring May 22, 2026, 07:02 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  6. identified May 22, 2026, 11:41 PM UTC

    This is a quick update to inform you that we are still experiencing an outage in our Cameroon Orange payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  7. identified May 23, 2026, 12:46 PM UTC

    This is a quick update to inform you that we are still experiencing an partial outage in our Cameroon Orange payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

  8. monitoring May 23, 2026, 11:17 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  9. resolved May 24, 2026, 12:00 AM UTC

    The incident has been resolved. We apologise for the inconvenience.