pawaPay incident

Performance degradation affecting DRC Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 19, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 11:47 PM UTC
Resolved
May 20, 2026, 01:18 AM UTC
Duration
1h 31m
Detected by Pingoru
May 19, 2026, 11:47 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating May 19, 2026, 11:47 PM UTC

    We are experiencing an outage of the DRC Orange services. We are investigating the issue.

  2. monitoring May 20, 2026, 01:04 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 20, 2026, 01:18 AM UTC

    The incident has been resolved. We apologise for the inconvenience.