pawaPay incident

Performance degradation affecting Tanzania Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on May 18, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 11:27 PM UTC
Resolved
May 19, 2026, 04:56 AM UTC
Duration
5h 28m
Detected by Pingoru
May 18, 2026, 11:27 PM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. investigating May 18, 2026, 11:27 PM UTC

    We are experiencing degraded performance in the Tanzania Airtel services. We are investigating the issue.

  2. monitoring May 19, 2026, 01:20 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 19, 2026, 04:56 AM UTC

    The incident has been resolved. We apologise for the inconvenience.