pawaPay incident

Performance degradation affecting Congo Brazzaville Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on May 17, 2026 affecting Airtel :: Payout and Airtel :: Web Deposit, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 12:20 AM UTC
Resolved
May 17, 2026, 04:18 AM UTC
Duration
3h 58m
Detected by Pingoru
May 17, 2026, 12:20 AM UTC

Affected components

Airtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. identified May 17, 2026, 12:20 AM UTC

    We have identified instability in Congo Brazzaville Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring May 17, 2026, 12:49 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 17, 2026, 04:18 AM UTC

    The incident has been resolved. We apologise for the inconvenience.