pawaPay incident

Performance degradation affecting MTN OpenAPI services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 10:26 PM UTC
Resolved
Ongoing
Duration
● 1h 20m
Detected by Pingoru
May 14, 2026, 10:26 PM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Betting :: Web DepositMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Betting :: PayoutMTN :: PayoutMTN :: USSD DepositMTN :: PayoutMTN :: Web DepositMTN :: Payout

Update timeline

  1. identified May 14, 2026, 10:26 PM UTC

    We have identified instability in MTN OpenAPI services. We have escalated this to the MNO for resolution.

  2. monitoring May 14, 2026, 11:32 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.