pawaPay incident

Performance degradation affecting Tanzania Halotel services

Major Resolved View vendor source →

pawaPay experienced a major incident on May 14, 2026 affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 08:46 PM UTC
Resolved
May 14, 2026, 09:44 PM UTC
Duration
57m
Detected by Pingoru
May 14, 2026, 08:46 PM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. investigating May 14, 2026, 08:46 PM UTC

    We are experiencing an outage of the Tanzania Halotel Depositing services. We are investigating the issue.

  2. monitoring May 14, 2026, 09:00 PM UTC

    A fix has been deployed by Tanzania Halotel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 14, 2026, 09:44 PM UTC

    This incident has been resolved.