pawaPay incident

Performance degradation affecting Tanzania Halotel services

pawaPay is currently experiencing a minor incident affecting Halotel :: Web Deposit and Halotel :: USSD Deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 06:18 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
May 13, 2026, 06:18 PM UTC

Affected components

Halotel :: Web DepositHalotel :: USSD DepositHalotel :: Payout

Update timeline

  1. investigating May 13, 2026, 06:18 PM UTC

    We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.