pawaPay incident
Performance degradation affecting Malawi TNM services
pawaPay is currently experiencing a minor incident affecting TNM :: Web Deposits and TNM :: Payouts, which began 1h ago. The vendor's full update timeline is below.
Affected components
TNM :: Web DepositsTNM :: Payouts
Update timeline
- identified May 13, 2026, 10:00 AM UTC
We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
- monitoring May 13, 2026, 10:53 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.