pawaPay incident

Performance degradation affecting Malawi TNM services

pawaPay is currently experiencing a minor incident affecting TNM :: Web Deposits and TNM :: Payouts, which began 1h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 10:00 AM UTC
Resolved
Ongoing
Duration
● 1h 8m
Detected by Pingoru
May 13, 2026, 10:00 AM UTC

Affected components

TNM :: Web DepositsTNM :: Payouts

Update timeline

  1. identified May 13, 2026, 10:00 AM UTC

    We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.

  2. monitoring May 13, 2026, 10:53 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.