pawaPay incident
Performance degradation affecting Cameroon MTN services
Resolved after 5 hours 49 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on May 13, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified May 13, 2026, 06:50 AM UTC
We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
- monitoring May 13, 2026, 08:09 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified May 13, 2026, 08:31 AM UTC
We have identified instability in Cameroon MTN services. We have escalated this to the MMO for resolution.
- monitoring May 13, 2026, 11:52 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 13, 2026, 12:39 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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