pawaPay incident
Performance degradation affecting Benin Moov services
Resolved after 3 hours 42 minutes, affecting Moov :: Web Deposit and Moov :: Payout and 1 more, on May 12, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified May 12, 2026, 11:40 PM UTC
We have identified instability in Benin Moov services. We have escalated this to the MMO for resolution.
- monitoring May 13, 2026, 12:22 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified May 13, 2026, 12:36 AM UTC
This is a quick update to inform you that we are again experiencing an outage in our Benin Moov services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring May 13, 2026, 02:29 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 13, 2026, 03:22 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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