pawaPay incident

Performance degradation affecting Benin Moov services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting Moov :: Web Deposit and Moov :: Payout and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 11:40 PM UTC
Resolved
Ongoing
Duration
● 1h 24m
Detected by Pingoru
May 12, 2026, 11:40 PM UTC

Affected components

Moov :: Web DepositMoov :: PayoutMoov :: Betting :: Web DepositMoov :: Betting :: Payout

Update timeline

  1. identified May 12, 2026, 11:40 PM UTC

    We have identified instability in Benin Moov services. We have escalated this to the MMO for resolution.

  2. monitoring May 13, 2026, 12:22 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified May 13, 2026, 12:36 AM UTC

    This is a quick update to inform you that we are again experiencing an outage in our Benin Moov services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.