pawaPay incident

Performance degradation affecting Sierra Leone Orange services

Major Resolved View vendor source →

pawaPay experienced a major incident on May 12, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 05:31 PM UTC
Resolved
May 12, 2026, 08:20 PM UTC
Duration
2h 48m
Detected by Pingoru
May 12, 2026, 05:31 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified May 12, 2026, 05:31 PM UTC

    We have identified instability in Sierra Leone Orange services. We have escalated this to the MMO for resolution.

  2. resolved May 12, 2026, 08:20 PM UTC

    The incident has been resolved. We apologise for the inconvenience.