pawaPay incident
Performance degradation affecting Kenya M-Pesa services
Minor Vendor's status page →
Resolved after 2 hours 28 minutes, affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more, on May 11, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout
Update timeline
- investigating May 11, 2026, 10:33 AM UTC
We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
- monitoring May 11, 2026, 12:29 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 11, 2026, 01:02 PM UTC
This incident has been resolved.
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