pawaPay incident

Performance degradation affecting Kenya M-Pesa services

pawaPay is currently experiencing a minor incident affecting M-Pesa :: Web Deposit and M-Pesa :: USSD Deposit and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 10:33 AM UTC
Resolved
Ongoing
Duration
● 1h 33m
Detected by Pingoru
May 11, 2026, 10:33 AM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: USSD DepositM-Pesa :: Payout

Update timeline

  1. investigating May 11, 2026, 10:33 AM UTC

    We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.