pawaPay incident

Performance degradation affecting Nigeria Airtel services

pawaPay experienced a critical incident on May 6, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started: May 06, 2026, 10:20 PM UTC
Resolved: May 07, 2026, 12:16 AM UTC
Duration: 1h 55m
Detected by Pingoru: May 06, 2026, 10:20 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

identified May 06, 2026, 10:20 PM UTC

We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
monitoring May 06, 2026, 11:36 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.
resolved May 07, 2026, 12:16 AM UTC

The incident has been resolved. We apologise for the inconvenience.

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