pawaPay incident
Performance degradation affecting Ghana Telecel services
pawaPay experienced a major incident on May 6, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout
Update timeline
- identified May 06, 2026, 01:49 PM UTC
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
- monitoring May 06, 2026, 02:00 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved May 06, 2026, 03:05 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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