Resolved after 1 hour 49 minutes, affecting MTN :: Web Deposit and MTN :: USSD Deposit and 1 more, on April 21, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
MTN :: Web DepositMTN :: USSD DepositMTN :: Payout
Update timeline
- investigating Apr 21, 2026, 12:57 PM UTC
We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
- monitoring Apr 21, 2026, 01:52 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Apr 21, 2026, 02:46 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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