pawaPay incident

Performance degradation affecting Kenya Mpesa services

Ongoing since 10:22 AM UTC, affecting M-Pesa :: Web Deposit.

monitoring Nov 12, 2026, 02:21 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Nov 12, 2026, 10:22 AM UTC
Resolved
Ongoing
Duration
● 5h 30m
Detected by Pingoru
Nov 12, 2026, 10:22 AM UTC

Affected components

M-Pesa :: Web Deposit

Update timeline

  1. investigating Nov 12, 2026, 10:22 AM UTC

    We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.

  2. monitoring Nov 12, 2026, 02:21 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

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