pawaPay incident

Performance degradation affecting Kenya Mpesa services

Minor Vendor's status page →

Resolved after 4 hours 3 minutes, affecting M-Pesa :: Web Deposit, on November 12, 2026.

investigating Nov 12, 2026, 10:21 AM UTC

We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.

Started
Nov 12, 2026, 10:21 AM UTC
Resolved
Nov 12, 2026, 02:24 PM UTC
Duration
4h 3m
Detected by Pingoru
Nov 12, 2026, 10:21 AM UTC

Affected components

M-Pesa :: Web Deposit

Update timeline

  1. investigating Nov 12, 2026, 10:21 AM UTC

    We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.

  2. resolved Nov 12, 2026, 02:24 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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