pawaPay incident

Performance degradation affecting MTN South Sudan services

Ongoing since 07:06 AM UTC, affecting MTN :: Web Deposit.

monitoring Nov 12, 2026, 12:09 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Nov 12, 2026, 07:06 AM UTC
Resolved
Ongoing
Duration
● 5h 39m
Detected by Pingoru
Nov 12, 2026, 07:06 AM UTC

Affected components

MTN :: Web Deposit

Update timeline

  1. identified Nov 12, 2026, 07:06 AM UTC

    We have identified instability in South Sudan MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Nov 12, 2026, 12:09 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

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