pawaPay incident

Performance degradation affecting Zambia MTN services

Critical Vendor's status page →

Resolved after 3 hours 23 minutes, affecting MTN :: Web Deposit, on November 11, 2026.

monitoring Nov 12, 2026, 01:41 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Nov 11, 2026, 10:40 PM UTC
Resolved
Nov 12, 2026, 02:03 AM UTC
Duration
3h 23m
Detected by Pingoru
Nov 11, 2026, 10:40 PM UTC

Affected components

MTN :: Web Deposit

Update timeline

  1. investigating Nov 11, 2026, 10:40 PM UTC

    We are experiencing an outage of the Zambia MTN services. We are investigating the issue.

  2. monitoring Nov 12, 2026, 01:41 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Nov 12, 2026, 02:03 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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